Privacy Policy

This Privacy Policy explains how BrajVerse (brajverse.com), an initiative owned and operated by RS Nexovate Technology ("we", "us", "our"), collects, uses, and protects information when you visit our website, contact us, or register for any pilgrimage, event, or service we organize.

By using this website or submitting any information through it, you agree to the practices described in this policy.

1. Who We Are

BrajVerse is a devotional and cultural guide dedicated to the sacred land of Braj, providing information on temples, festivals, parikrama routes, and spiritual events, and organizing select pilgrimage experiences. BrajVerse is a brand operated by RS Nexovate Technology, which is the data controller responsible for all information collected through this website.

2. Information We Collect

a) Information you give us directly, such as when you fill a contact form, registration form, or booking form:

  • Name, email address, WhatsApp/phone number
  • City, state, country
  • Pickup/drop preferences and, where applicable, emergency contact details, submitted strictly for logistics and safety coordination during an event

b) Information collected automatically, when you browse the website:

  • IP address, browser type, device information
  • Pages visited and time spent, collected via analytics tools (such as Google Analytics) and Google Tag Manager
  • Cookies (see Section 5)

3. How We Use Your Information

We use the information we collect to:

  • Respond to inquiries and confirm bookings/registrations
  • Coordinate logistics such as accommodation, transport, and meals for pilgrims
  • Share important updates related to an event you have registered for
  • Improve our website and content based on how visitors use it
  • Comply with legal obligations where applicable

4. Sharing of Information

We do not sell or rent your personal information to anyone.

We may share limited information with:

  • Ground logistics partners (accommodation providers, transport/vehicle coordinators) strictly to fulfil a booking you have made
  • Service providers who help us operate the website (such as hosting, analytics, and payment facilitation), who are bound to use your data only for that purpose
  • Authorities, where required by law

5. Cookies & Tracking

This website uses cookies and similar technologies to remember preferences, understand website usage, and improve user experience. You can disable cookies through your browser settings; some website features may not work as intended if you do so.

6. Data Retention

We retain personal information only for as long as necessary to fulfil the purpose it was collected for — such as completing a booking and any related post-event follow-up — after which it is deleted or anonymized, unless a longer retention period is required by law.

7. Data Security

We take reasonable technical and organizational measures to protect your information from unauthorized access, alteration, or disclosure. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

8. Your Rights

You may contact us at any time to:

  • Request a copy of the personal information we hold about you
  • Ask us to correct inaccurate information
  • Ask us to delete your information, subject to any legitimate business or legal requirement to retain it

9. Children's Privacy

This website and our services are intended for adults. We do not knowingly collect personal information from children without parental/guardian involvement.

10. Third-Party Links

Our website may contain links to third-party websites or social media pages. We are not responsible for the privacy practices or content of those external sites.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date.

12. Contact Us

For any questions about this Privacy Policy or your personal information, contact us at:

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